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Guide for Recreating Orders

Arthur | September 14, 2024

Below are the steps for the recreate orders process:

In the web

Step 1: Click on the user avatar in the top right corner of the page and select ‘Account Update’. 

Step 2: Recreate manual orders, the original parameters, including buy/sell direction, price, and quantity, will be carried over. You need to confirm the order to successfully create it.

Please pay special attention to the fact that the deposit address has been changed.

Step 3: Recreate bot orders, the original parameters will be carried over, automatically selecting the base currency (e.g., BTC) and the quote currency (e.g., USD), and restarting the bot using the investments from the previously closed order. You need to confirm the order to successfully create it. Previous losses will not be displayed.

In the app

Entrance: Click the ‘Account’ entry at the bottom right and select ‘Pre-upgrade transaction data. Check’. 

The remaining steps are almost identical to those on the web. 

If you have any questions, don’t hesitate to contact our customer support.

Sincerely,
The Pionex.US Team

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  8. Please manually upgrade your Pionex.US account
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